HLTH 4000-3 Week 6 Final Exam: 100 out of 100 points (Uploaded 2022)
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(HLTH 4000-3 Week 6 Final, HLTH 4000-3 Week 6 Final)
- Question: Employee Suggestion Programs:
- Question: Major federal law affecting HR primarily addresses:
- Question: A “health service [that has] risks [that] outweigh its benefits” is the definition of which of the following terms?
- Question: There are some health care provider organizations that have no internal customers.
- Question: What is the department manager’s role in strategic planning?
- Question: Total quality management (TQM), … to as in health care, became the new paradigm for quality improvement within the U.S. during the 1980s and 1990s.
- Question: Under … care, government and insurers have been forcing providers to operate on less money than they usually feel they need.
- Question: Which of the following statements is/are true?
- Question: An appropriate objective has just two components: what is to be done and how much is to be done.
- Question: Flowcharting is a quality improvement technique … for_____ .
- Question: What is the purpose of the planning assumptions in development of the volume forecast?
- Question: A vision statement provides a premise that leaders commit to and dramatize to others as a statement of what the organization is and strives to be.
- Question: Who first … such basic sanitary precautions as washing hands, cleaning surgical tools, providing fresh bed linens, and ensuring hospital wards were clean?
- Question: ____defines who is a customer in broad terms, and believes that any person or organization that is on the downstream end of a process is a customer.
- Question: What is the purpose of tactical plans?
- Question: The majority of hospital patients do not want:
- Question: The “failure to provide a service whose benefit is greater than its risk” is the definition of which of the following terms?
- Question: Planning is absolutely fundamental as a management function because it logically precedes all of the other management functions.
- Question: HR decisions need to be strategic because of:
- Question: “To Err Is Human” … the high rate of medical errors in U.S. hospitals; such errors are due to which of the following?
- Question: Strategic plans translate broad strategies into specific objectives and action plans.
- Question: An example of a supporting plan that is driven by the strategic plan is:
- Question: Excessive employee turnover has significant effects only on the cost of recruiting and placing replacement employees.
- Question: Whenever possible, you should give your employees the authority to address and resolve customer complaints.
- Question: Why is it important to consider innovations in technology in development of the strategic plan?
